Reference links previously provided on this site have been permanently removed to comply with DoD security policies.
This is a bug on the first release of the new application. To fix this, you will need to uninstall the current app on your phone and re-install the application
Click “Settings” on the bottom of the app. From the Settings screen, click “Refresh data”
This may be due to your browsers cache/cookies. Do not re-enter payment information as you could be charged twice. If that does happen we can see it and will automatically refund it for you and cancel duplicate accounts with no action necessary on your part. Make sure to clear out your browsers cache/cookies and login again. If you continue to have any issues please e-mail us at email@example.com and we will take care of you.
Your network may be blocking the site or features on the site. For now we recommend utilizing your phone or personal computer and trying again. We unfortunately don’t have any control of what NMCI or other government networks block or allow.
Currently, payments are not supported on our mobile applications and you will have to register/cancel accounts from our website.
This must be done through the website, not the mobile app. Login, click profile (top right), click cancel subscription or e-mail us at firstname.lastname@example.org anytime you want and we will take care of it for you or
Our team may be working on that particular reference at the moment. Refresh from time to time to see if we have completed additional chapters.
We outsource our audio guides to a world class Audio Guide narrator and quality takes time. We will add them as soon as possible.
We are aware our app is experiencing some technical issues at the moment. We recommend using the mobile version of our website in the meantime which has all the same features. We are in the process of redesigning/upgrading our mobile app and are going through the approval process with the app stores. Currently our ETA is around Memorial Day. Sorry for any inconvenience this may cause and thank you for your patience.