This may be due to your browsers cache/cookies. Do not re-enter payment information as you could be charged twice. If that does happen we can see it and will automatically refund it for you and cancel duplicate accounts with no action necessary on your part. Make sure to clear out your browsers cache/cookies and login again. If you continue to have any issues please e-mail us at firstname.lastname@example.org and we will take care of you.
Your network may be blocking the site or features on the site. For now we recommend utilizing your phone or personal computer and trying again. We unfortunately don’t have any control of what NMCI or other government networks block or allow.
This must be done through the website, not the mobile app. Login, click profile (top right), click cancel subscription or e-mail us at email@example.com anytime you want and we will take care of it for you or
Our team may be working on that particular reference at the moment. Refresh from time to time to see if we have completed additional chapters.
We outsource our audio guides to a world class Audio Guide narrator and quality takes time. We will add them as soon as possible.